Dubai’s DEWA will be first to use ChatGPT in UAE, but is the tech ready?
ChatGPT often makes wrong statements and calculations, yet companies are eager to start using the revolutionary technology.
The Dubai Electricity and Water Authority (DEWA) announced on Wednesday that it will use the conversational artificial intelligence agent ChatGPT to improve its offerings, claiming to be the first UAE government entity and the first utility company globally to do so.
The electric and water service provider will use the technology released in November last year to support customer and employee services, but did not provide further specifics.
ChatGPT is an AI chatbot created by research laboratory OpenAI, which has advanced conversational abilities that allow human-like exchanges and can interpret nuance to the level of writing speeches and poetry, answering questions, and giving advice.
Saeed Mohammed Al Tayer, managing director and CEO of DEWA, said ChatGPT will contribute to shaping its digital future as the company aims to use more autonomous systems for the purpose of renewable energy and storage.
