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Dubai’s DEWA will be first to use ChatGPT in UAE, but is the tech ready?

ChatGPT often makes wrong statements and calculations, yet companies are eager to start using the revolutionary technology.
In this photo illustration, the welcome screen for the OpenAI "ChatGPT" app is displayed on a laptop screen on February 03, 2023 in London, England. OpenAI, whose online chatbot ChatGPT made waves when it was debuted in December, announced this week that a commercial version of the service, called ChatGPT Plus, would soon be available to users in the United States. (Photo by Leon Neal/Getty Images)

The Dubai Electricity and Water Authority (DEWA) announced on Wednesday that it will use the conversational artificial intelligence agent ChatGPT to improve its offerings, claiming to be the first UAE government entity and the first utility company globally to do so.

The electric and water service provider will use the technology released in November last year to support customer and employee services, but did not provide further specifics. 

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