Since the Gaza Strip branch of the Palestine Islamic Bank launched a service in June to provide direct transactions via sign language, it has become easier for people with special needs to bank without a mediator.
Amina Ziyara, who suffers from a hearing impairment and works at the Atfaluna Society for Deaf Children, previously had to have a friend interpret for her at the bank whenever she wanted to withdraw or deposit money, or even to receive her monthly salary. This situation has changed, however. The Palestine Islamic Bank now offers a service for people with special needs and has trained its staff to use sign language in their direct dealings with the disabled without needing a mediator to interpret for them.