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Palestinian Bank Pioneers Sign-Language Banking

Gaza's Palestine Islamic Bank is the first Palestinian retail bank to launch sign-language services.
A hearing impaired employee uses sign language to communicate with a co-worker in the kitchen of Atfaluna restaurant in Gaza City October 17, 2012. The restaurant run and staffed by deaf people opened for business in the Gaza Strip on Tuesday, helped by Palestinians seeking to build a more inclusive society where people with disabilities can realise their full potential. Picture taken October 17, 2012. REUTERS/Suhaib Salem (GAZA - Tags: FOOD SOCIETY) - RTR39A69
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Since the Gaza Strip branch of the Palestine Islamic Bank launched a service in June to provide direct transactions via sign language, it has become easier for people with special needs to bank without a mediator.

Amina Ziyara, who suffers from a hearing impairment and works at the Atfaluna Society for Deaf Children, previously had to have a friend interpret for her at the bank whenever she wanted to withdraw or deposit money, or even to receive her monthly salary. This situation has changed, however. The Palestine Islamic Bank now offers a service for people with special needs and has trained its staff to use sign language in their direct dealings with the disabled without needing a mediator to interpret for them.

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